Friday, December 17, 2004

Every little helps?...

Came home from work today to discover that Tesco still havent delivered the Gamecube.
I immendiately went on the phone shouting the odds and was told that it will "probably" show up tomorrow and that I should at the very least wait until Monday.
I wasnt happy with their response but what could I do?...

Anyway, no longer than 30 mins later I get a phone call - from who?, Tesco.com!
They apologise and say that my Gamecube was actually delivered to the wrong address on a DIFFERENT street with a DIFFERENT house number, even though the correct address was visable on the parcel!
If I wasnt already so pissed off over this debacle , i'd have laughed at such incompetance.
To add insult to injury Tesco.com said that the residents of wrong address were willing to hold the Cube for me until I came over and picked it up!
This was Tesco.com telling me to go to a strangers house and pick up MY parcel (which I paid £5 postage for!)

I told them where to stick it and demanded a response from a duty-manager. The manager apologised and said that my local Tesco store would pick it up and hand deliver it safely to me tomorrow morning.

Result? - Nah I didnt need the stress in the first place!

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